METAVERSE ADVENTURES THEME PARK LTD
– Privacy Policy –
Last updated: Jan 24th 2026
This Privacy Policy explains how METAVERSE ADVENTURES THEME PARK LTD (“Metaverse Adventures”, “we”, “us”, or “our”) collects, uses, stores, and protects user data in connection with our virtual reality applications and experiences, including Into the Metaverse and related rides (collectively, the “App”).
This policy is provided to comply with the Meta Horizon / Quest Platform requirements, the UK General Data Protection Regulation (UK GDPR), and other applicable data-protection laws.
1. Data Controller
METAVERSE ADVENTURES THEME PARK LTD
United Kingdoma
For privacy-related questions or requests, contact:
support@metaverse-adventures.com
2. Data We Collect
When you use the App on supported platforms (including Meta Quest), the App does collect and process limited user data provided by the platform in order to function correctly.
a. Platform-Provided User Data
Through Meta Platform Features and Data Use Checkup (DUC), we may receive:
User ID (platform-assigned identifier)
User Profile Information (such as display name and avatar identifier, as permitted by the platform)
This data is provided directly by the platform (e.g., Meta) and is required for:
User identification within the experience
Multiplayer or shared experiences (where applicable)
Basic functionality and platform compliance
b. Gameplay & Technical Data
We may also process limited non-sensitive usage data, such as:
Ride progress and achievements
In-experience interactions
Device or platform identifiers (as provided by the platform)
IP address (handled transiently via platform services)
We do not knowingly collect:
Real names (unless included by the user in their platform profile)
Email addresses
Phone numbers
Biometric data
Precise real-world location data
3. How We Use User Data
We use collected data solely for the following purposes:
Operating and delivering the App’s core functionality
Identifying users within the experience
Enabling platform features (avatars, presence, progression)
Maintaining stability, performance, and security
Complying with platform requirements and legal obligations
We do not:
Sell user data
Use user data for targeted advertising
Share user data with third-party data brokers
Combine platform user data with external datasets
4. Legal Basis for Processing (UK GDPR)
We process user data under the following legal bases:
Performance of a contract (providing the App and its features)
Legitimate interests (ensuring functionality, security, and platform compliance)
Legal obligations (where required by law or platform policy)
5. Data Sharing
User data may be shared only with:
Platform providers (e.g., Meta) as required for platform functionality
Service providers strictly necessary for hosting or technical operations
All such parties are bound by contractual confidentiality and data-protection obligations.
6. Data Retention
We retain user data only for as long as necessary to:
Provide the App’s functionality
Meet platform requirements
Comply with legal obligations
Data that is no longer required is securely deleted or anonymized.
7. User Rights & Data Deletion Requests
Users have the right to:
Request access to their personal data
Request correction of inaccurate data
Request deletion of their data
How to Request Data Deletion
To request deletion of your user data, email:
support@metaverse-adventures.com
Please include:
Your platform username
The platform used (e.g., Meta Quest)
A brief request for data deletion
We will process verified requests within 30 days, subject to platform and legal constraints.
8. Children’s Privacy
The App is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If you believe such data has been collected, please contact us immediately.
9. International Data Transfers
As a UK-based company operating globally, data may be processed outside your country of residence. Where applicable, appropriate safeguards are used to protect user data in accordance with UK GDPR.
10. Security Measures
We use reasonable administrative, technical, and organizational measures to protect user data against unauthorized access, loss, or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The current version will always be available at:
https://www.metaverse-adventures.com/privacy-policy
Continued use of the App after changes constitutes acceptance of the revised policy.
12. Contact
For privacy questions, concerns, or complaints:
METAVERSE ADVENTURES THEME PARK LTD
Email: support@metaverse-adventures.com